Problem

You are not receiving emails configured to come from Databricks SQL alerts.

Cause

The email address for Databricks SQL alerts is blocked in your organization. 

In rare cases, not receiving alert emails occurs due to Databricks internal email block list as well.

Solution

First, check your work environment.  

1. Check your trash folder to see if there is an auto-deletion set for such emails, causing them to go directly to the trash folder.
2. Ensure in your workspace settings you have all email notifications turned ON. Navigate to <your-workspace-host>/settings/user/notifications to check.
3. Also check settings at the account level.

If you don’t have an auto-deletion filter set and your workspace and account settings include email notifications ON, the SMTP server on your organization’s side is blocking these emails. 

1. Ask your IT team to help check this on their end. 
2. Your IT team may also be able to help you check if you have any other block list for your email where noreply@databricks.com is added.

If your IT team is unable to resolve the issue: 

1. Verify when you last received an email from noreply@databricks.com. 
2. Contact Databricks support to check whether the email is part of the internal block list.